Privacy Policy

This Privacy Policy explains how rigyd.com (the “Site”) collects, uses, shares, and protects information about visitors. By using the Site, you consent to the practices described below.

1. Information we collect

1.1 Information you provide

When you submit the Request Access form, you provide:

• First and last name
• Business email address
• Company name
• Optional additional details about your use case or needs

If you contact us by email, we receive your email address and any information you choose to include in the message.

1.2 Information collected automatically

When you browse the Site, the following is collected automatically by our hosting and analytics processors:

• IP address (typically truncated for analytics purposes)
• Browser type, version, and language
• Operating system and device type
• Pages viewed, referring URL, and approximate time on page
• Anonymous identifiers used for cross-domain measurement between rigyd.com and app.rigyd.com

2. How we use information

We use the information we collect to:

• Respond to inquiries you send through the Request Access form or by email
• Maintain a record of prospective customer contacts and ongoing conversations
• Operate, secure, monitor, and improve the Site
• Measure aggregate site performance, traffic, and user experience
• Comply with applicable legal obligations

We do not sell personal information, and we do not use the information you provide for advertising or behavioural profiling.

3. Third-party processors

The Site relies on the following service providers to deliver its functionality. Each provider operates under its own published terms and privacy practices.

• Cloudflare — hosting, content delivery, and edge compute for the Site and its API endpoints.
• Google Analytics — aggregated usage analytics (measurement ID G‑J1C7YQDPKX).
• Plausible Analytics — privacy-respecting site analytics with no cross-site tracking.
• Slack — internal notification of Request Access submissions.
• Attio — customer relationship management; we store Request Access submissions as a Person record (with optional Company linkage and a Note containing the additional details you provided).

4. Cookies and similar technologies

The Site uses cookies and similar technologies for:

• Anonymous analytics measurement (Google Analytics, Plausible)
• Cross-domain measurement linking between rigyd.com and app.rigyd.com
• Remembering UI state, such as dismissed banners or accepted notices

We do not use cookies for advertising or behavioural targeting.

5. Data retention

• Request Access submissions are retained for as long as you remain a prospect or contact, and removed at your request.
• Analytics data is retained according to the default retention period of each analytics provider (Google Analytics: up to 26 months; Plausible: no personal identifiers retained).
• Operational and security logs are retained for a rolling period sufficient to investigate incidents and abuse.

6. Your rights

Depending on the jurisdiction in which you reside, you may have the following rights regarding the personal information we hold about you:

• Access the information we hold about you
• Correct inaccurate or incomplete information
• Request deletion (the “right to be forgotten”)
• Object to or restrict certain processing, including direct marketing
• Receive a portable copy of your information
• Withdraw consent, where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us using the channel below.

7. Security

We apply commercially reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or modification. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

The Site is not directed at children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided information to us, please contact us and we will delete it.

9. International transfers

Our processors operate globally and may transfer your information across borders. Where required, transfers are made under appropriate safeguards (such as Standard Contractual Clauses).

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Site after changes have been posted constitutes acceptance of the updated policy.

11. Contact

For privacy questions, requests to exercise your rights, or to report a concern, email [email protected] or use the Request Access form linked in the site navigation.